๐ Tax Form Issues
Stay compliant and avoid penalties by resolving tax document problems early.
Overview
Tax time can be stressful, but it doesnโt have to be chaotic. FlexPayโs built-in tax engine automatically calculates, tracks, and prepares your federal and state tax forms based on every pay run, adjustment, and employee record. However, mistakes do happen: incorrect SSNs, wrong state assignments, unreported contractor payments, or failed form submissions can all trigger IRS rejections or state-level compliance flags.
This section helps you review, correct, and regenerate the most common tax forms, including:
W-2s (for employees)
1099-NEC (for contractors)
State Withholding & Unemployment Reports
Quarterly IRS Forms (941, 940, etc.)
๐ Common Issues & Fixes
1. ๐งพ W-2 Errors
W-2 problems usually stem from:
Missing W-2
No payment processed or pay run was voided
Re-run payroll or check ๐งฏ Payroll Logs
Incorrect amounts
Manual off-cycle edits or missed deductions
Adjust payroll via ๐ Adjustments tool
Name/SSN mismatch
Typos or data import errors
Go to Employee Profile โ Tax Info to update
2. ๐ท 1099 Issues
If you're using contractor workflows (see ๐ท Paying Contractors Only), youโll be generating 1099-NEC forms. Common issues:
Missing Taxpayer ID: Go to Contractor Profile โ Tax Info
Underreporting: Confirm all invoices were marked as paid within FlexPay
Incorrect totals: Double-check filters used in Pay Runs โ Contractor Payment Summary
๐ก Tip: Contractors who earn under $600/year do not require a 1099 form.
3. ๐๏ธ State Filings Fail
FlexPay auto-generates most state tax filings, but errors can arise from:
Incorrect state assignment: Check Work Location โ State Assignment
Invalid SUI rate: Update in Settings โ Tax โ SUI Rate
Missing power of attorney or e-file authorization: Refer to ๐งพ State Tax Setup for guidance
4. ๐งฎ Quarterly IRS Form Errors
Quarterly forms like the 941 summarize federal taxes withheld. Fix common issues by:
Reviewing Payroll Totals Report
Ensuring no negative balances exist in deductions or employer contributions
Verifying that any off-cycle adjustments were reallocated
๐ผ๏ธ Figures & Examples


โ ๏ธ Warnings & Reminders
๐ Reminder: You cannot file corrected forms (W-2c, 1099 amendments) unless the original has been submitted.
โ ๏ธ Warning: Filing late or incorrect forms can trigger penalties from $50 to $270 per form depending on how late they are.
๐ง Hint: FlexPay auto-archives every submitted tax form under Reports โ Tax Forms โ Archive, so you can always recover history.
โ
Summary
FlexPay makes tax reporting as hands-off as possible, but no system is perfect. Whether it's an incorrect SSN, a late contractor payment, or a failed state e-file, FlexPay gives you the visibility, tools, and audit logs to resolve every issue without stress.
This page is built on everything from ๐ท Contractor Management to ๐งพ State Setup, showing how your configuration directly affects compliance. And with real-time flagging, auto-calculations, and editable form previews, FlexPay eliminates the guesswork and panic that normally surrounds tax season.
๐ Whatโs Next?
โ General FAQ โ Clear up common confusion and get quick answers to your most frequent FlexPay questions.
From "How do I void a pay run?" to "Can I override benefit contributions mid-cycle?" the next section provides a searchable, filterable knowledge base of answers. Itโs the best place to resolve small questions quickly without reaching out to support. Youโll also learn a few hidden tricks and power-user shortcuts to use FlexPay like a pro.
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